Microsoft SNDS API Errors

Incident Report for HetrixTools

Resolved

This incident has now been resolved.
Posted Oct 22, 2026 - 11:42 UTC

Monitoring

This incident is still ongoing; there's still no sign of improvement on the Microsoft SNDS API side.
We'll continue to monitor this situation as it progresses.
Posted Oct 17, 2026 - 06:27 UTC

Identified

We've identified an issue with Microsoft's SNDS API where the Blocklist data is returned empty.
Our system is keeping its old data in such cases. This means the Microsoft SNDS Blocklist isn't receiving any new data right now.
We're waiting for Microsoft to fix this issue on their end.

The SNDS Red/Yellow lists are not affected; only the SNDS Blocklist is.
Posted Oct 14, 2026 - 08:21 UTC
This incident affected: Blacklist Monitoring.